Subscription Hold


Customer Service

Dark Archive

Hi, would it be possible to put all of my subscriptions on hold for this month?

I have them set to monthly shipment, and it's going to come at a really bad time this month. I'l like instead to miss this months shipment, and get it with the April shipments, at the end of April.

Thanks

Nev

Paizo Employee Director of Sales

Nevynxxx wrote:

Hi, would it be possible to put all of my subscriptions on hold for this month?

I have them set to monthly shipment, and it's going to come at a really bad time this month. I'l like instead to miss this months shipment, and get it with the April shipments, at the end of April.

Thanks

Nev

Ok.. I have suspended your subscriptions and canceled the monthly shipment order for this month. When you are ready, just let me know when you want me to unsuspnd and uncancel them.

Here's some boilerplate info on subscription suspensions:

A subscription suspension is for a subscriber to put their subscriptions on hold temporarily for whatever reason. We prefer that the suspensions not go on for much more than 30 days.

When you are ready to resume your subscriptions, please notify Paizo Customer Service (vie email, messageboard, or phone) to reactivate your subscriptions. Suspending subscriptions unsets your combined shipping choice, so when your subscription are unsuspended make sure you go re-select your preferred combined shipping option.

The main difference between suspension and cancellation is that you do not skip the items in a suspension. If you are looking to skip a particular item in a subscription, then cancellation is the way to go.

One of these days, that is going to go into the FAQ...

Thanks,
cos

Dark Archive

Cosmo wrote:

Ok.. I have suspended your subscriptions and canceled the monthly shipment order for this month. When you are ready, just let me know when you want me to unsuspnd and uncancel them.

Here's some boilerplate info on subscription suspensions:

A subscription suspension is for a subscriber to put their subscriptions on hold temporarily for whatever reason. We prefer that the suspensions not go on for much more than 30 days.

When you are ready to resume your subscriptions, please notify Paizo Customer Service (vie email, messageboard, or phone) to reactivate your subscriptions. Suspending subscriptions unsets your combined shipping choice, so when your subscription are unsuspended make sure you go re-select your preferred combined shipping option.

The main difference between suspension and cancellation is that you do not skip the items in a suspension. If you are looking to skip a particular item in a subscription, then cancellation is the way to go.

One of these days, that is going to go into the FAQ...

Thanks,
cos

Thanks Cos, that's perfect.

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