Master Packer Feat In Action: Order#1128129


Customer Service


Wow. I just received order 1128129 and I have got to say I am amazed by how you could fit all those different sized items into the flat rate box. Seriously, well done.

One little snafu. Among the Planet Stories books, "Death In Delhi" was packed instead of "The Dark World". That's actually fine with me - it completes my Gygax collection and I intended to order it at some point. I'm quite happy to accept it in place of Dark World which I'll pick up another time in the future. I wasn't going to bother to tell you, but not sure if it makes a difference in tracking your stock.

Paizo Employee Director of Sales

Daeglin wrote:

Wow. I just received order 1128129 and I have got to say I am amazed by how you could fit all those different sized items into the flat rate box. Seriously, well done.

One little snafu. Among the Planet Stories books, "Death In Delhi" was packed instead of "The Dark World". That's actually fine with me - it completes my Gygax collection and I intended to order it at some point. I'm quite happy to accept it in place of Dark World which I'll pick up another time in the future. I wasn't going to bother to tell you, but not sure if it makes a difference in tracking your stock.

Thanks for the note, and I apologize for the mistaken shipment! I will get the proper book shipped out to you as soon as possible. Please keep the "Death in Delhi" with our apologies for the mix-up.

Thanks,
cos


Cosmo wrote:

I will get the proper book shipped out to you as soon as possible. Please keep the "Death in Delhi" with our apologies for the mix-up.

Thanks,
cos

I'm going to feel bad if you send me a book for free. It really was just a matter of time before I got Death in Delhi. I see myself ordering things from Paizo for some time to come, and I'd rather save up goodwill for a time when a mistake happens that actually is important to me. Please keep Dark World and I'll add it to a future shipment. It might make the difference in me getting the shipping discount for over $100, which means I'd get it essentially for free anyway.

As always Cosmo, your customer service is the best.

Paizo Employee Director of Sales

Daeglin wrote:
Cosmo wrote:

I will get the proper book shipped out to you as soon as possible. Please keep the "Death in Delhi" with our apologies for the mix-up.

Thanks,
cos

I'm going to feel bad if you send me a book for free. It really was just a matter of time before I got Death in Delhi. I see myself ordering things from Paizo for some time to come, and I'd rather save up goodwill for a time when a mistake happens that actually is important to me. Please keep Dark World and I'll add it to a future shipment. It might make the difference in me getting the shipping discount for over $100, which means I'd get it essentially for free anyway.

As always Cosmo, your customer service is the best.

Fair enough... lol!

I have canceled the replacement. :)

Thanks,
cos

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