Order 1106511


Customer Service

Liberty's Edge

My subscription arrived yesterday, in a different envelope Paizo sent it in. Inside the original envelope was mangled, stained, had tire prints on it and smells of diesel fuel. The books inside were in no better condition, and appear to have suffered water damage as well.

Paizo Employee Director of Sales

Krensky wrote:
My subscription arrived yesterday, in a different envelope Paizo sent it in. Inside the original envelope was mangled, stained, had tire prints on it and smells of diesel fuel. The books inside were in no better condition, and appear to have suffered water damage as well.

Ew!

Lemme guess: it has one of the USPS's "We're-sorry-your-package-received-some-damage-so-here's-what-we-could-salv age-and-deliver-to-you" stickers on it?

I will put replacements in with your PF#18 shipment going out this week.

thanks,
cos

Liberty's Edge

Cosmo wrote:
Krensky wrote:
My subscription arrived yesterday, in a different envelope Paizo sent it in. Inside the original envelope was mangled, stained, had tire prints on it and smells of diesel fuel. The books inside were in no better condition, and appear to have suffered water damage as well.

Ew!

Lemme guess: it has one of the USPS's "We're-sorry-your-package-received-some-damage-so-here's-what-we-could-salv age-and-deliver-to-you" stickers on it?

I will put replacements in with your PF#18 shipment going out this week.

thanks,
cos

The window fronted envelope it was had that printed on the back, yes.

Thanks, what I get for downgrading from UPS, I suppose. This, and the anxiety over not having a tracking number caused me to switchg back.

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