Password problem


Customer Service


I don't know id this is for Cosmo or Gary...matbe Gary

2 week ago to know I have to enter my password everytime I go away from the browser... I don't even have to close it to be asked to enter my password again, and I endup re-entering it around 7 times each day... (I'm a pazio fan :P).

I have the "remember passwords" option on on my browser but Paizo's website doesn't seem to recognize me anymore... can this be fixed? pretty please?

Thanks!


For better or for worse, this is a new security feature that Gary added because of someone else getting into an account that belonged to another person. Sorry Hugo!


Sharoth wrote:
For better or for worse, this is a new security feature that Gary added because of someone else getting into an account that belonged to another person. Sorry Hugo!

So, it is a security feature? I thought it was a bug...


Hugo Solis wrote:
Sharoth wrote:
For better or for worse, this is a new security feature that Gary added because of someone else getting into an account that belonged to another person. Sorry Hugo!
So, it is a security feature? I thought it was a bug...

It might also be a bug, but there was a security feature that was added to keep people out of places that they shouldn't be. Perhaps we could get Gary, Vic or Cosmo to answer this for us.

Paizo Employee Director of Sales

The new security feature requires you to re-enter your password (and only your password) every time you move to our secure server. You can tell what parts of the site are on the secure server because the url becomes "https://secure.paizo.com/..." These areas include your Account page and the checkout.

thanks,
cos


Cosmo wrote:

The new security feature requires you to re-enter your password (and only your password) every time you move to our secure server. You can tell what parts of the site are on the secure server because the url becomes "https://secure.paizo.com/..." These areas include your Account page and the checkout.

thanks,
cos

Thanks Cos!

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