Orders #1080018 and #1083500


Customer Service


Order #1080018 arrived three weeks ago, but I haven´t arrived order #1083500 and was shipped one day before.
I think is becausa one is the RPG book and the other went only AP book.
I hope the next week will arrive.
Thanks.

Paizo Employee Director of Sales

Bowesley wrote:

Order #1080018 arrived three weeks ago, but I haven´t arrived order #1083500 and was shipped one day before.

I think is becausa one is the RPG book and the other went only AP book.
I hope the next week will arrive.
Thanks.

Order 1080018 shipped to you on November 13, and order 1083500 was created on November 14, but it shipped to you on November 24. I know that it's counter intuitive, but the fact that one arrived has no bearing on the arrival of the other. Both shipments went via standard postal rate, which has an estimated delivery time of 9 to 36 business days. Thirty six business days from the date of departure for order 1083500 is somewhere in mid-January, so it should be showing up any time now.

Thanks,
cos


Opps, sorry is worng... It arrived order #1083500. The one dosen't arrive is order#1080018 (the Pathfinder Chronicles: Campaign Setting (OGL) Hardcover Print Edition and Pathfinder Chronicles: Guide to Darkmoon Vale (OGL) Print Edition).
So if was shipped on november 13 and 9 to 36 days, should arrive now (20 of december)...
I hope the next week will arrived.
Thanks and sorry for the equivocation.


29th of December and Order 1080018 doesn't arrived yet....


9th of January and still pending of order #1080018.
I think they have some problem....
Thanks.

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