Order #1068299 MIA


Customer Service


I just received notification that my copy of #16 has shipped, and it dawned on me that I have yet to receive #15. Considering I was notified that it had shipped on the 21st, it seems like it may have been lost, though I certainly hope not. Is there any advice I should follow in this regard?

Paizo Employee Director of Sales

Disciple of Sakura wrote:
I just received notification that my copy of #16 has shipped, and it dawned on me that I have yet to receive #15. Considering I was notified that it had shipped on the 21st, it seems like it may have been lost, though I certainly hope not. Is there any advice I should follow in this regard?

Today is the 14th business day from the date that your Pathfinder #15 shipped, so it's almost double the estimated delivery time. While it is definitely running late at this time, it is not yet so late that we should give up on it. Please give it another week to arrive. If you still haven't seen it by the end of next week, let me know and I will set you up with a replacement.

Also... today you did received notification that your Pathfinder #16 is going to ship. It has not yet shipped, and will not do so until next week sometime.

Thanks,
cos

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