Order #1066530

[MongooseMan]

I just got my subscriptions in the mail yesterday.

I know it is through no fault of yours, but the package was soaked in motor oil - a slimy sticky mess. The contents were ruined. Is there anything you can do on your end to help me out? I know the fault was the post office's but obviously they won't accept any blame or replace the items.

Please let me know, if you cannot replace them, I'll understand.

Thanks!

MongooseMan

[Cosmo]

MongooseMan wrote:

I just got my subscriptions in the mail yesterday.

I know it is through no fault of yours, but the package was soaked in motor oil - a slimy sticky mess. The contents were ruined. Is there anything you can do on your end to help me out? I know the fault was the post office's but obviously they won't accept any blame or replace the items.

Please let me know, if you cannot replace them, I'll understand.

Thanks!

MongooseMan

EW!

I'm sorry to hear that your order arrived in such a state! I will put replacements in with your next subscription shipment.

Thanks,
cos

[MongooseMan]

Thank you VERY much!!!

I have never met a company in my life with customer service of this level.

Have a great weekend.