Order #1073917


Customer Service


When I placed this order, I used the discount code from my 4th edition books preorder and it appeared to show up correctly with the discount. However, when I got the confirmation page and email, the discount is shown on a line near the bottom, but doesn't appear to be applied - the total is different from the previous page and the item prices don't appear to include it. Is this a display error or do I need to redo the order to get the discount?

Thanks!

Paizo Employee Director of Sales

Thiryal wrote:

When I placed this order, I used the discount code from my 4th edition books preorder and it appeared to show up correctly with the discount. However, when I got the confirmation page and email, the discount is shown on a line near the bottom, but doesn't appear to be applied - the total is different from the previous page and the item prices don't appear to include it. Is this a display error or do I need to redo the order to get the discount?

Thanks!

I have double checked the order and made sure that the discount is applied. I have sent you a new confirmation email which should reflect the discounted total.

thanks,
cos


Thanks!

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