order #1061585


Customer Service


hey, i just got my order today, but it was missing elves of golarion...???
any idea?

Paizo Employee Director of Sales

michael kelley 62 wrote:

hey, i just got my order today, but it was missing elves of golarion...???

any idea?

Ummm... yeah...

Well...

For some reason, it appears that our system chose to ship your Elves of Golarion separately. I have not been able to determine just why it did that however.

Regardless, your Elves of Golarion left the warehouse a couple of days after the rest of the order, so it is most likely still on it's way to you.

Unfortunately the incorrectly separated shipment also incurred an incorrectly additional shipping and handling charge. I will be crediting this back to you. But before I do so, I would like to know whether you would like that credited back to your card, or to your Paizo account. Please let me know.

thanks,
cos


thats ok, my credit card will be fine thanks for getting back to me

Paizo Employee Director of Sales

michael kelley 62 wrote:
thats ok, my credit card will be fine thanks for getting back to me

Done!

Thanks,
cos

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