Is Order #1049538 Dead?


Customer Service

Liberty's Edge

It appears that pending order #1049538 has disappeared and Pathfinder #14 is back in my sidecart along with LB2 waiting for... not really sure.

I know I opted for once per month shipment, but since nothing shipped last month please go ahead and ship what you already have in. I'd prefer not to wait until the end of the month for the rest of October's run to come in. Since I didn't pay shipping last month I'm not going to worry about a second shipping charge this month.

Thanks,
Sam

Paizo Employee Director of Sales

Samuel Leming wrote:

It appears that pending order #1049538 has disappeared and Pathfinder #14 is back in my sidecart along with LB2 waiting for... not really sure.

I know I opted for once per month shipment, but since nothing shipped last month please go ahead and ship what you already have in. I'd prefer not to wait until the end of the month for the rest of October's run to come in. Since I didn't pay shipping last month I'm not going to worry about a second shipping charge this month.

Thanks,
Sam

Heh.. proof that you can't please everyone. :)

The pending order notification you received for order #1049538 was a mistake. Some people with their subscriptions set to ship in one monthly shipment were mistakenly processed early, when Pathfinder #14 came in. This was never the plan for these subscriptions.

After the mistake was pointed out, we caught most of the orders before they could ship and sent the books back to the sidecart to wait for the rest of this month's product to be released (which is what they are supposed to do).

I will reset your order to get back into the shipping queue.

Thanks,
cos

Liberty's Edge

Thanks.

Normally I'm completely happy waiting on the monthly shipment, but with Pathfinder #14 being delayed I became impatient.

Sam

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