order #1045215 Shackled City

[VedicDragon]

Hi,
My book arrived with a slice through the bottom binding. It's shallow enough that I can use carpentry or even hot glue to fix it, so i don't want the hassle of returning it.

Is there some kind of offered discount that can be applied instead? I'll be happy to email pix, its just a tadd off-putting to receive new goods in a damaged state.

[Cosmo]

VedicDragon wrote:

Hi,

My book arrived with a slice through the bottom binding. It's shallow enough that I can use carpentry or even hot glue to fix it, so i don't want the hassle of returning it.

Is there some kind of offered discount that can be applied instead? I'll be happy to email pix, its just a tadd off-putting to receive new goods in a damaged state.

I apologize for the damaged book!

I will send you an email with information on how we're going to rectify this.

thanks,
cos

[VedicDragon]

Extremely satisfactory customer service and issue resolution.

Thank you again so very much!