Other threads on these 'boards have talked about how our society tends to blast poor service & ignore good service.
Well, I just wanted to publicly thank Alison for not only fixing my (minor) issues but doing so very quickly!
It's obvious that REAL customer service is one of the core ideas of Paizo's business plan. Great products! Great service! My only complaint is not having enough hobby budget to send to you!
Thank Y'all! It *IS* appreciated!
(Just for those that might wonder, the MAIN issue I experienced was that I didn't get an email with tracking info for a just-shipped order. It PROBABLY got eaten by some spam filter gone awry, but Alison still dealt with such tedium quickly & completely!)
Other threads on these 'boards have talked about how our society tends to blast poor service & ignore good service.
Well, I just wanted to publicly thank Alison for not only fixing my (minor) issues but doing so very quickly!
It's obvious that REAL customer service is one of the core ideas of Paizo's business plan. Great products! Great service! My only complaint is not having enough hobby budget to send to you!
Thank Y'all! It *IS* appreciated!
(Just for those that might wonder, the MAIN issue I experienced was that I didn't get an email with tracking info for a just-shipped order. It PROBABLY got eaten by some spam filter gone awry, but Alison still dealt with such tedium quickly & completely!)
Thank you!
I like fixing things for people; it's good to know "I done good"!