Order 988280


Customer Service

Liberty's Edge

Hi,

this order was split into 2 shipments.
However, I have received only one of those shipments (3 items including PF chronicles HC) about 8-10 ago.

I have not received "PF 13 / 2nd darkness : 1st installmment" and "2nd darkness companion book".

I know it may take some time since I am overseas, so I'll wait a few days more, but I just wanted you to be informed.

Thanks,

Silenttimo

Paizo Employee Director of Sales

silenttimo wrote:

Hi,

this order was split into 2 shipments.
However, I have received only one of those shipments (3 items including PF chronicles HC) about 8-10 ago.

I have not received "PF 13 / 2nd darkness : 1st installmment" and "2nd darkness companion book".

I know it may take some time since I am overseas, so I'll wait a few days more, but I just wanted you to be informed.

Thanks,

Silenttimo

Thank you for the notification, and keeping me in the loop. If you still have not seen the package by the end of next week, please let me know.

Thanks,
cos

Liberty's Edge

Hi Cosmo,

upping my message !

I'll wait 'til monday (3 days more) to see if the 2 missing items show up.

I'll let you know, then...

Paizo Employee Director of Sales

silenttimo wrote:

Hi Cosmo,

upping my message !

I'll wait 'til monday (3 days more) to see if the 2 missing items show up.

I'll let you know, then...

Thanks for the update!

Thanks,
cos

Liberty's Edge

Hi Cosmo.

Still no sign.

However, I went to my post office today and it seems that "something" that should have been delivered the 29th of august was sent back by mistake.

I guess it fits, since I received the other shipment the 27th of august and I was not expecting anything else.

I must say that I am in no hurry, and shipping back the 2 items (PF 13 & 1st PF companion : guide to 2nd darkness) with my next PF shipment is really not a problem.

Thanks.

Silenttimo

Liberty's Edge

Upping after my previous message updating the information.

Liberty's Edge

Hi Cosmo,

upping my problem.

I also got another question : on the 11th of september, I have a credit card paiement for Paizo for an amount of 6,88 USD.

However, when I look at my order history, nothing was shipped between the 27th of july and the 15th of september.

So, my question is : what could it be ?

thanks.

Liberty's Edge

Cosmo ?

"Ground control to major Tom..."

Paizo Employee Director of Sales

silenttimo wrote:

Hi Cosmo,

upping my problem.

I also got another question : on the 11th of september, I have a credit card paiement for Paizo for an amount of 6,88 USD.

However, when I look at my order history, nothing was shipped between the 27th of july and the 15th of september.

So, my question is : what could it be ?

thanks.

The $6.88 was for the PDFs you purchased on order 1044253. Since they are PDFs, they were "shipped" (i.e. available for download) immediately, and therefore charged as soon as the order was completed.

AS for your PF#13 and Second Darkness Companion, I think they still could show up at any time. However, I will go ahead and set you up to have replacements go out with your next subscription shipment.

Thanks,
cos

Spoiler:
silenttimo wrote:

Cosmo ?

"Ground control to major Tom..."

Keep in mind that I answer posts from oldest to newest (bottom-to-top, basically) so every time you bump your thread, you are effectively moving yourself to the back of the line. Just FYI. :)

Liberty's Edge

Thanks Cosmo !

Yep, I forgot about the PDFs.

At what date should we expect the next PF shipment, so that I can confirm that I did or did not receive PF13 + companion guide ??

Although, OK, I keep in mind what you wrote.

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