Order #985681 Question


Customer Service

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Lost Omens Subscriber

Hi,

Quick question about one of my recent order. It says that all of the following were shipped out on August 4th.

Pathfinder #13—Second Darkness Chapter 1: "Shadow in the Sky" (OGL) Print Edition
Pathfinder Companion: Second Darkness (OGL) Print Edition
Pathfinder Chronicles: Campaign Setting (OGL) Hardcover Print Edition
Pathfinder Chronicles: Curse of the Crimson Throne Map Folio Print Edition
Pathfinder #12—Curse of the Crimson Throne Chapter 6: "Crown of Fangs" (OGL) Print Edition

Yet when I got the order last week (it gets shipped to my parents for the time being) it was missing the following:

Pathfinder #13—Second Darkness Chapter 1: "Shadow in the Sky" (OGL) Print Edition
Pathfinder Companion: Second Darkness (OGL) Print Edition

Should I expect these in a second package? Were they shipped the same day?

Paizo Employee Director of Sales

Modera wrote:

Hi,

Quick question about one of my recent order. It says that all of the following were shipped out on August 4th.

Pathfinder #13—Second Darkness Chapter 1: "Shadow in the Sky" (OGL) Print Edition
Pathfinder Companion: Second Darkness (OGL) Print Edition
Pathfinder Chronicles: Campaign Setting (OGL) Hardcover Print Edition
Pathfinder Chronicles: Curse of the Crimson Throne Map Folio Print Edition
Pathfinder #12—Curse of the Crimson Throne Chapter 6: "Crown of Fangs" (OGL) Print Edition

Yet when I got the order last week (it gets shipped to my parents for the time being) it was missing the following:

Pathfinder #13—Second Darkness Chapter 1: "Shadow in the Sky" (OGL) Print Edition
Pathfinder Companion: Second Darkness (OGL) Print Edition

Should I expect these in a second package? Were they shipped the same day?

Those did go in a second package on the same day. This shipment is running a bit late at this point, but not yet so late that we should give up on it. If you still have not seen it by the end of next week, let me know and I will get replacements put in with your next subscription shipment.

Thanks,
cos

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Lost Omens Subscriber
Cosmo wrote:
Modera wrote:

Hi,

Quick question about one of my recent order. It says that all of the following were shipped out on August 4th.

Pathfinder #13—Second Darkness Chapter 1: "Shadow in the Sky" (OGL) Print Edition
Pathfinder Companion: Second Darkness (OGL) Print Edition
Pathfinder Chronicles: Campaign Setting (OGL) Hardcover Print Edition
Pathfinder Chronicles: Curse of the Crimson Throne Map Folio Print Edition
Pathfinder #12—Curse of the Crimson Throne Chapter 6: "Crown of Fangs" (OGL) Print Edition

Yet when I got the order last week (it gets shipped to my parents for the time being) it was missing the following:

Pathfinder #13—Second Darkness Chapter 1: "Shadow in the Sky" (OGL) Print Edition
Pathfinder Companion: Second Darkness (OGL) Print Edition

Should I expect these in a second package? Were they shipped the same day?

Those did go in a second package on the same day. This shipment is running a bit late at this point, but not yet so late that we should give up on it. If you still have not seen it by the end of next week, let me know and I will get replacements put in with your next subscription shipment.

Thanks,
cos

Thank Cosmo, I got them later this week!

Paizo Employee Director of Sales

Modera wrote:


Thank Cosmo, I got them later this week!

Excellent news!

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