Order #975659


Customer Service


Hi! I have received my order today and all the products are ok (more or less), except the "Pathfinder Chronicles: Campaign Setting (OGL) Hardcover Print Edition". It´s very damage in many points.

I don´t understand why the package did not contain any padding for the goods within. I don´t need a replacement or anything for the rest of products, but the Pathfinder Chronicles: Campaign Setting is like a 3rd hand book and i would like a new one.

I have send you a e-mail too, but some friends said me that the messageboards is more fast for this claim.

Cheers.

Paizo Employee Director of Sales

Pulpi wrote:

Hi! I have received my order today and all the products are ok (more or less), except the "Pathfinder Chronicles: Campaign Setting (OGL) Hardcover Print Edition". It´s very damage in many points.

I don´t understand why the package did not contain any padding for the goods within. I don´t need a replacement or anything for the rest of products, but the Pathfinder Chronicles: Campaign Setting is like a 3rd hand book and i would like a new one.

I have send you a e-mail too, but some friends said me that the messageboards is more fast for this claim.

Cheers.

I apologize for having overlooked your reply previously. It looks like Alison took care of your replacement on Thursday of last week.

Thanks,
cos

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