I still have not received the confirmation e-mail. Is this normal? Never had taken one day
Thank you, and apologize for the inconvenience
Director of Sales
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I still have not received the confirmation e-mail. Is this normal? Never had taken one day
Thank you, and apologize for the inconvenience
I apologize for the delay. Your order is ready to go and in the shipping queue, but our warehouse is currently running at capacity and there have been some delays getting orders out the door. However, we are getting back on top of the shipping queue and your order will be shipping out soon.
thanks,
cos
Thank you very much, Cosmo. I was concerned because the order not disappeared from my shopping cart (I had to manually remove it) I thought that something could go wrong.
Thank you, your customer service is excellent.