Order #995583


Customer Service


I received my order today but it contained one wrong item: I've ordered the 'Rise of the Rune Lords Map Folio' but shipment contained the 'Curse of the Crimson Throne Map Folio'. This ain't as bad as it sounds because I actually wanted to order both map folios but ended up ordering only one (I do not know why). Therefore, would it be possible to send me the Rise of the Rune Lords Map Folio with the next parcel of subscription items and simply charge me for the 'Curse of the Crimson Throne Map Folio' without sending it again?

Thanks for your help.
Sebastian

Paizo Employee Director of Sales

Baroth wrote:

I received my order today but it contained one wrong item: I've ordered the 'Rise of the Rune Lords Map Folio' but shipment contained the 'Curse of the Crimson Throne Map Folio'. This ain't as bad as it sounds because I actually wanted to order both map folios but ended up ordering only one (I do not know why). Therefore, would it be possible to send me the Rise of the Rune Lords Map Folio with the next parcel of subscription items and simply charge me for the 'Curse of the Crimson Throne Map Folio' without sending it again?

Thanks for your help.
Sebastian

First of all, I apologize for the mistaken shipment! I will put a Rise of the Runelords Map Folio in with your next subscription shipment.

thanks,
cos


Cosmo wrote:


First of all, I apologize for the mistaken shipment! I will put a Rise of the Runelords Map Folio in with your next subscription shipment.

thanks,
cos

Thanks alot.

Sebastian

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