Order # 989839


Customer Service

Shadow Lodge

I was notified that it was shipped 08/04, has not arrived.

Sczarni

Michael Gear wrote:


I was notified that it was shipped 08/04, has not arrived.

Shipping on 8/4 would mean that it left on 8/5. From 8/5-8/19 is 10 business days. While that is 2 days over the normal 4-8 business day shipping window (if you used standard mail and live in the US) it is not so late as to consider it lost yet.

Shadow Lodge

Cpt_kirstov wrote:
Michael Gear wrote:


I was notified that it was shipped 08/04, has not arrived.
Shipping on 8/4 would mean that it left on 8/5. From 8/5-8/19 is 10 business days. While that is 2 days over the normal 4-8 business day shipping window (if you used standard mail and live in the US) it is not so late as to consider it lost yet.

Yeah, good point...I guess I got twitchy.


Cpt_kristov is right. Here's what I recommend: Give it until next Wednesday or Thursday or so, then shoot us and email and we'll put together some replacements.

Shadow Lodge

Alison McKenzie wrote:
Cpt_kristov is right. Here's what I recommend: Give it until next Wednesday or Thursday or so, then shoot us and email and we'll put together some replacements.

Cool...no problem at all, my problem was counting days rather than business days. I've been spoiled by receiving packages 2-3 days after the bank notified me of the withdrawal.

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