Payment Method Failed?


Customer Service


Cosmo
I wanted to apologize fro the payment method I was using being reset. I forgot to reset the card numbers on Paizo, and as such, missed three issues :sob;
I hope this doesn't endanger your opinion of me.

Later!
Elvnsword

Paizo Employee Director of Sales

elvnsword wrote:

Cosmo

I wanted to apologize fro the payment method I was using being reset. I forgot to reset the card numbers on Paizo, and as such, missed three issues :sob;
I hope this doesn't endanger your opinion of me.

Later!
Elvnsword

Endanger my opinion? Certainly not! Perish the thought!

However, I cannot tell which payment method you want to have associated with this order and your subscriptions. Therefore I can't get the order shipped to you. Please swing by your My Subscriptions page and input a payment method for your subscriptions by clicking on the "Change" button on the right. Alternatively, if the new payment method is one we already have on file, I can set it for you. Just let me know which one you'd like to use either here or via email. All I need are the last four digits, so you should be able post/email them without compromising the security too much (I leave that distinction up to you).

If you *do* change it via your My Subscriptions page, let me know so I can make sure that the change affects your order as well.

Thanks,
cos


the previous discussion and order information... wrote:

Endanger my opinion? Certainly not! Perish the thought!

However, I cannot tell which payment method you want to have associated with this order and your subscriptions. Therefore I can't get the order shipped to you. Please swing by your My Subscriptions page and input a payment method for your subscriptions by clicking on the "Change" button on the right. Alternatively, if the new payment method is one we already have on file, I can set it for you. Just let me know which one you'd like to use either here or via email. All I need are the last four digits, so you should be able post/email them without compromising the security too much (I leave that distinction up to you).

If you *do* change it via your My Subscriptions page, let me know so I can make sure that the change affects your order as well.

Thanks,
cos

the previous discussion and order information... wrote:

Order # 986971
Placed July 26, 2008
Purchaser [redacted by customer service]
Promotions Applied to Order

Pathfinder Advantage
Pathfinder Adventure Path subscribers get 15% off suggested retail price, excluding non-Paizo PDFs.

Should ship from our warehouse within 3 to 6 business days via Standard Postal Delivery (estimated 4 to 8 business days in transit) to:
[redacted by customer service]
Pathfinder #12—Curse of the Crimson Throne Chapter 6: "Crown of Fangs" (OGL) Print Edition
Pending Quantity: 1 $13.99
Pathfinder #13—Second Darkness Chapter 1: "Shadow in the Sky" (OGL) Print Edition
Pending Quantity: 1 $13.99
Pathfinder Companion: Second Darkness (OGL) Print Edition
Pending Quantity: 1 $0.00

Subtotal (3 Items) $27.98
Shipping & Handling $5.62

--------------------------------------------------------------------------- -----

Order Total $33.60

I removed all eroneous credit card enteries (older cards, and ones that had been lost), the only card availble for payment now is the correct card, ending in 0309.

Please, I wants my Pathfinder fix...

I have also changed this in the My Subscription settings. Please ignore my other two posts.
Why am I unable to dl the Pathfinder Beta I ordered too?
Thanks
~Mark


elvnsword wrote:

Cosmo

I wanted to apologize fro the payment method I was using being reset. I forgot to reset the card numbers on Paizo, and as such, missed three issues :sob;
I hope this doesn't endanger your opinion of me.

Later!
Elvnsword

Bump! any news?


elvnsword wrote:
elvnsword wrote:

Cosmo

I wanted to apologize fro the payment method I was using being reset. I forgot to reset the card numbers on Paizo, and as such, missed three issues :sob;
I hope this doesn't endanger your opinion of me.

Later!
Elvnsword

Bump! any news?

Just checked your order, re-processed it and everything looks good to go!


Alison McKenzie wrote:
elvnsword wrote:
elvnsword wrote:

Cosmo

I wanted to apologize fro the payment method I was using being reset. I forgot to reset the card numbers on Paizo, and as such, missed three issues :sob;
I hope this doesn't endanger your opinion of me.

Later!
Elvnsword

Bump! any news?

Just checked your order, re-processed it and everything looks good to go!

THANKS COSMO!!!!

Your guys Customer service as usual rocks...

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