Order #996010


Customer Service

Grand Lodge

Hi, I placed an order on Aug 7 and I just wanted to check the status. I see it as pending, but I've seen note that people who placed orders after mine have already shipped.

Just wanted to see if it's just because it's the time of GenCon or because it had the Beta in it (3 copies actually :-) )

Just thought I'd check.

Thanks,
Andrew

Paizo Employee Director of Sales

Andrew Betts wrote:

Hi, I placed an order on Aug 7 and I just wanted to check the status. I see it as pending, but I've seen note that people who placed orders after mine have already shipped.

Just wanted to see if it's just because it's the time of GenCon or because it had the Beta in it (3 copies actually :-) )

Just thought I'd check.

Thanks,
Andrew

Your order is in the shipping queue and will be shipping out as soon as possible.

The volume going through the warehouse at the moment, combined with the fact that the extra hands who usually help out with warehouse overflow are at Gen Con right now, means that our shipping times are slightly longer than usual. However, we are diverting all of our energies to getting as many orders as possible out the door as quickly and efficiently as possible, so we should be back on track very soon.

Thanks,
cos

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