My subscription order #987899 shows a message saying that the payment method was declined. I checked the bank account and there is plenty of money in there. Also, I called the bank to ask about it and they confirmed that they approved the charge. I'm not really sure what the best thing to do at this point is. I've always used the same card for my subscriptions, with no problems. I sent an e-mail to customer service as well, to cover all my bases.
I'd really like to have this order in my hands when I leave for GenCon on the 13th. I have another debit card for a different account if it is needed. What is the best way for me to handle this?
Thanks.
My order suffered the same, exact fate! Plenty of cash in the account - payment declined notice!
There are several threads about this. Short version: It's a bug; Gary's working on it.
Aha. I see. Thank you for the information.