Sidecart problems + bonus


Customer Service

The Exchange

I subscribed to Pathfinder Companion and now Im being charged for a second issue of the companion.
could you fix that?

also, I did not recieved order #978928 and 959830 (Ginger Star and Pf10)
could you take a look on this too?

Thank you.

Ney.

Paizo Employee Chief Technical Officer

I've fixed the Companion. You'll just get one free copy.

Pathfinder 10 went on June 17. Ginger Star went out on June 30. I'm not sure how long it usually takes things to get to you in Brazil, but the first one seems pretty late. I'll reship that one along with your next subscription order. Let's give Ginger Star a little bit longer before we call it lost.

Sczarni

Vic Wertz wrote:
Pathfinder 10 went on June 17. Ginger Star went out on June 30.

Technically, PF10 is only 30 days since shipping. I think international shipping isn't considered late until 36 days (it's been a long day so I could be wrong) and even then Cos usually waits another week just in case.

Sczarni

Vic Wertz wrote:
Pathfinder 10 went on June 17. Ginger Star went out on June 30.

Technically, PF10 is only 30 days since shipping. I think international shipping isn't considered late until 36 days (it's been a long day so I could be wrong) and even then Cos usually waits another week just in case.

The Exchange

Thank you³ Vic =)

Ney.

The Exchange

Yay!
Pathfinder #10 just arrived, you can take it out from my next order.

Ney.

The Exchange

Anyone reading this?

Paizo Employee Chief Technical Officer

The_PenDRaGoN wrote:
Anyone reading this?

Yep—thanks for letting us know!

The Exchange

No, thank YOU!
I was worried that you could pack again another issue without need.

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