Pathfinder 11 with no Guide to Darkmoon Vale


Customer Service

The Exchange

Just a little concerned here. I received my Pathfinder 11 with no problems, but I was surprised to find that the Guide to Darkmoon Vale was not packaged with it, though it shows on my order history as having shipped the same day. Were they just shipped separately, or did I *sniff* get skipped?

Thanks,
Luke

Paizo Employee Director of Sales

Luke wrote:

Just a little concerned here. I received my Pathfinder 11 with no problems, but I was surprised to find that the Guide to Darkmoon Vale was not packaged with it, though it shows on my order history as having shipped the same day. Were they just shipped separately, or did I *sniff* get skipped?

Thanks,
Luke

Due to our method of shipping subscription products, in all likelihood your Pathfinder #11 was shipped out two or more days before the listed shipping date, since we list the date by which we know all of the Pathfinders will have been shipped.

Your Guide to Darkmoon Vale, however, is a non-subscription product and shipped exactly when your order history says it did (7/8). It shipped via Standard post, so it should show up in 4 to 8 business days (which means next week sometime).

thanks,
cos

The Exchange

Cool. Thanks Cosmo. I was only worried because in the past things have shipped together.

I'll go back to waiting patiently now.

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