Double payment for same order?


Customer Service

Liberty's Edge

I think I've got a little problem with my last payment (for Pathfinder subscription). My credit card has been charged twice, on June 6th and 13th, for the same order. My credit card account lists a payment of 21,44$ (on the 6th) and another of 21,38$ (on the 13th).
As my only subscription and only thing I bought for quite a long time from Paizo, can someone explain to me what is this double payment for?

Sczarni

Louis-Philippe Desroches wrote:

I think I've got a little problem with my last payment (for Pathfinder subscription). My credit card has been charged twice, on June 6th and 13th, for the same order. My credit card account lists a payment of 21,44$ (on the 6th) and another of 21,38$ (on the 13th).

As my only subscription and only thing I bought for quite a long time from Paizo, can someone explain to me what is this double payment for?

Was this showing up on your statement? because the first one was most likely an authorization for payment. That way they check to ensure you have the funds and holds the funds in the account until they are charged. If this is the case, the second was the actual charge, and SHOULD have caused the first to drop off as soon as the second was processed. Depending on the bank/company that gave you your credit card some still hold authorizations a few extra days unless you call them on it

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