Order 925183 Broken Miniature

[Wiglaf]

Greetings, I just received this package and was going through it. I opened the blister Templar Knight when I noticed that the large two handed sword the figure was holding was bent at a 90 degree angle to where it should have been. Thinking that this was simply a problem with packaging I started to gently bend it back into place when the blade broke completely off at the hilt.

I still have the blister. Could I please send this miniature back along with a copy of the order summery and receive a replacement? If I can is there a special note I should include with the package or address I should send it to?

[Cosmo]

I apologize for the damaged miniature! Please return it, with a brief description of the problem and the original order number, and I will get a replacement sent out to you.

Please send it to:

Paizo Publishing,
Attn: Store returns
2700 Richards Road Ste 201
Bellevue, WA 98005-4200

(the address is also found here.

Thanks,
cos

[Wiglaf]

Thank you very much Cosmo. I am sending the package today. I apologize for taking so long. I'm currently on foot so I had to find a local post office.

I hope you have a wonderful day.

Wiglaf

[Wiglaf]

And it is sent.

[Wiglaf]

The new miniature arrived today and everything is excellent! Thank you very much. I'm really looking forward to painting this one. I hope that you have a wonderful day! Also, thank you for the Item Cards pack. I don't normally use them but I love looking at them. Thank you again.