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Sorry if this sounds awful. I thought the shipping for the kickstarter stuff (print add ons, minis etc) was included in the kickstarter pledge. Now that the emerald spire stuff has merged with my usual subs for the month it appears to have pushed the shipping costs up. Does this mean I am unfortunately also paying added shipping now for my kickstarter stuff because it ships at the same time? Sorry if this comes across petty.
EDIT: Could this be because it's all shipping USPS priority now? In that case all is well in the world.
Customer Service Dire Care Bear Manager
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Sorry if this sounds awful. I thought the shipping for the kickstarter stuff (print add ons, minis etc) was included in the kickstarter pledge. Now that the emerald spire stuff has merged with my usual subs for the month it appears to have pushed the shipping costs up. Does this mean I am unfortunately also paying added shipping now for my kickstarter stuff because it ships at the same time? Sorry if this comes across petty.
EDIT: Could this be because it's all shipping USPS priority now? In that case all is well in the world.
I'll shoot you an email on Monday first thing to resolve this and the other thing you emailed about.
thanks
sara
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Thanks Sara. I hope you don't curse my name, I'm not normally this painful. You guys do a great job and I glad I can deal with people who actually deal in true customer service.
That said I also just placed an order for the WotR pawns today. Any chance it can be slipped into my June shipment?
Thanks a lot
Paizo Customer Service Algorithm
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Hey again Cat-thulhu,
I was able to move your pending copy of the Wrath of the Righteous Pawn Set to your pending subscription shipment. You should have just received a new confirmation email from us with the updated contents of your order. Let me know if I can be of further service!
- Erik Keith