I have a problem


Customer Service


I just subscribed to your chronicles but I already have two items shipped and I didn't realize.

I would like the PDF's, but don't want to have two copies of monsters revisited! (more like I would rather not pay for both)

What do I do?

Do I have to return the product once it gets here?


By the way, the order number is 938906

Paizo Employee Director of Sales

I have canceled the shipment of Classic Monsters Revisited. Your Chronicles subscription will begin with the Gazetteer.

Thanks,
cos


will I still get access to the PDF?

Paizo Employee Director of Sales

David Jackson 60 wrote:
will I still get access to the PDF?

Not for Classic Monsters Revisited, no, because the free PDF comes with subscription items only. I interpreted your initial post to mean that you did not wish to begin your subscription with this book. This means that this book is not included as a part of your subscription, and for items purchased outside of the subscription, the PDF is sold separately.

I understand that this seems like we are splitting hairs, but (to the underlying system that runs the website) a copy of Classic Monsters Revisited purchased from the webstore and a copy of Classic Monsters Revisited purchased from a Chronicles subscription are two different things entirely.

thanks,
cos

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