Order #834039 - related to the "Sidecart Issue" or ?


Customer Service


Hey Cos - can you check me out ?

Order #834039 included "Pathfinder Chronicles Ongoing Subscription "

but I'm not seeing it listed in my subscriptions yet. Also wondering if i'll gett the Harrow deck AND the Classic Monsters in this shipment ?


OK - it looks like this is NOT realted to the "sidecart issue" ?

Most recent volume:
Volume #8 shipped Tuesday via USPS Package Service (estimated 3 to 10 business days in transit)


Cosmo ? Anyone ?


Ummm, did I upset someone ? Or is my question hard to answer ?

Just wondering ....

Paizo Employee Director of Sales

logophylia wrote:

Hey Cos - can you check me out ?

Order #834039 included "Pathfinder Chronicles Ongoing Subscription "

but I'm not seeing it listed in my subscriptions yet. Also wondering if i'll gett the Harrow deck AND the Classic Monsters in this shipment ?

There was an error in how your new subscriptions' associations, which was causing them to not show up on your My Subscriptions page. I have corrected this and they should now show up normally.

Since you Pathfinder #8 has already shipped your first shipment should be for the Harrow Deck and the Classic Monsters Revisited book, unless you choose to combine them with the next Pathfinder. Your subscriptions are currently set to ship uncombined. You may want to choose a combined shipping method to ensure that you avoid spending too much on shipping and handling. :)

thanks,
cos

Paizo Employee Director of Sales

logophylia wrote:

Ummm, did I upset someone ? Or is my question hard to answer ?

Just wondering ....

No, no, no... not upset and not hard at all!

However, I always try to answer questions on this board in the order that they came in based on the most recent post. Therefore every time you bumped your thread today, you moved yourself to the back of the line.

I don't ever really look at the most recent threads in this board. I just look at the one above my last post from the previous day. So I wasn't ignoring your thread out of malice or spite... I just hadn't seen it yet.

:)


Ah ! Thank Goodness. I was hoping I had not alienated one of the greatest customer reps I've ever had the pleasure of dealing with <- actual sincerity(TM) !

Paizo Employee Director of Sales

logophylia wrote:
Ah ! Thank Goodness. I was hoping I had not alienated one of the greatest customer reps I've ever had the pleasure of dealing with <- actual sincerity(TM) !

Pfft! Takes a LOT more than that to upset me!

:)


Cos - I don't seem to be able to choose a shipping preference for the chronicles subscription - I get a narrow blank frame


logophylia wrote:
Cos - I don't seem to be able to choose a shipping preference for the chronicles subscription - I get a narrow blank frame

Hmmm... It's appearing correctly on my end right now. If it continues to not give you a choice, please let us know!

Or, you can also email your shipping choice to us at customer.service@paizo.com, and we will do our best to change it for you on our end.


You know - once I updated my browser (IE 6 - went to 7) it now shows fine for me - thanks Corey !

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