Order #925470 - Received wrong item


Customer Service


Hi there,

I just received this order today, and while I'm very happy with everything else I got, instead of receiving a gamemastery combat pad, I've gotten the extra magnet pack. The magnets aren't much use to me without the pad :(, although unfortunately I opened the plastic packaging before realising that it wasn't quite what I'd ordered (although I can repackage it back up as best I can).

Is there any way that this can be fixed? I was looking forward to getting the initiative tracker to help in my games.

Thanks,
Michelle

Paizo Employee Director of Sales

Mishi wrote:

Hi there,

I just received this order today, and while I'm very happy with everything else I got, instead of receiving a gamemastery combat pad, I've gotten the extra magnet pack. The magnets aren't much use to me without the pad :(, although unfortunately I opened the plastic packaging before realising that it wasn't quite what I'd ordered (although I can repackage it back up as best I can).

Is there any way that this can be fixed? I was looking forward to getting the initiative tracker to help in my games.

Thanks,
Michelle

I apologize for the mixed up order! I will get your Combat Pad shipped out to you as soon as possible. Please feel free to keep the Extra Magnet pack with our apologies.

Thanks,
cos


Thanks very much! You guys are awesome :D

- Mishi

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