Please Cancel My Pathfinder Subscription


Customer Service


Pathfinder Rulebook, Starfinder Roleplaying Game Subscriber

Please cancel my pathfinder subscription.

And may I add that this is the most ridiculous thing I've ever heard of to have to post a message on a message board. I signed up through an online store I should be able to cancel in a similar manner. I would have cancelled a couple of months ago but I had no idea how. I asked a friend who is a lot more active on the boards than I am and he told me how. I think it is past ridiculous... it is ludicrous.

As an aside, the quality of the product had nothing to do with me canceling my subscription. I have all I need for now and look forward to your rpg.


Um... you could have also called them (at the number on the bottom of the page) or emailed them (at the address at the bottom of the page) to cancel.


gunsnammo wrote:

Please cancel my pathfinder subscription.

And may I add that this is the most ridiculous thing I've ever heard of to have to post a message on a message board. I signed up through an online store I should be able to cancel in a similar manner. I would have canceled a couple of months ago but I had no idea how. I asked a friend who is a lot more active on the boards than I am and he told me how. I think it is past ridiculous... it is ludicrous.

As an aside, the quality of the product had nothing to do with me canceling my subscription. I have all I need for now and look forward to your rpg.

Your ongoing subscription to the Pathfinder Adventure Path has been canceled. Your modules subscription has been left alone.

I am sorry to hear that you find our cancellation procedures so inconvenient. We do try to offer several different ways for a customer to cancel their orders as well as their subscriptions. While we do not offer the option of canceling an order directly through the website, we do hope that most of our customers find that one of the different ways fits their schedule and needs at the time.

We definitely hope that you enjoy the Pathfinder RPG!


Pathfinder Rulebook, Starfinder Roleplaying Game Subscriber

Sigh... could you please also cancel my gamemastery subscription?

Thanks.

Paizo Employee Director of Sales

gunsnammo wrote:

Sigh... could you please also cancel my gamemastery subscription?

Thanks.

Your subscription has been canceled.

Thanks,
cos


Rauol_Duke wrote:
Um... you could have also called them (at the number on the bottom of the page) or emailed them (at the address at the bottom of the page) to cancel.

As an aside - I'm his friend. I also didn't know about the phone or email option. But, I do know he works third shift so phoneing wouldn't be a possibility.

I guess he could've emailed. When he asked me how to cancel I simply knew of the Message Board avenue and explained that to him.

Corey Young wrote:


Your ongoing subscription to the Pathfinder Adventure Path has been canceled. Your modules subscription has been left alone.

I am sorry to hear that you find our cancellation procedures so inconvenient. We do try to offer several different ways for a customer to cancel their orders as well as their subscriptions. While we do not offer the option of canceling an order directly through the website, we do hope that most of our customers find that one of the different ways fits their schedule and needs at the time.

We definitely hope that you enjoy the Pathfinder RPG!

Corey, I believe it was more along the lines of not being able to cancel in the same manner he signed up. I've had a similar problem with an ISP in the past - I could sign up via online but to cancel I had to snail mail them a letter stateing that I wanted to cancel and why and sign it.

I think it was his shift that made it difficult and then he forgot his password I believe. So by the time he got around to it he seemed kinda miffed.

Other than that, I still believe in Paizos amazing customer service. Despite a few hiccups! ; )

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