Order #918856 - very fast but slightly incorrect


Customer Service

Scarab Sages

So I made this order on the 26th Mar and it arrived today, pretty speedy for a UK delivery so I'm very pleased there. :D

Unfortunately I ordered a City Market Flip-Mat and received a plain one, which is a bit annoying as it means one side is useless since I never use hex and I thought the city map could be quite useful as I'll be running CotCT. I assume there's no supply problems and this was just a mistake so if I decide to reorder I should get the right one?

The Harrow deck on the other hand is perfect, one of the loveliest things I've bought in a while, so thank you. Must write a review of it some time!

Paizo Employee Director of Sales

Illessa wrote:

So I made this order on the 26th Mar and it arrived today, pretty speedy for a UK delivery so I'm very pleased there. :D

Unfortunately I ordered a City Market Flip-Mat and received a plain one, which is a bit annoying as it means one side is useless since I never use hex and I thought the city map could be quite useful as I'll be running CotCT. I assume there's no supply problems and this was just a mistake so if I decide to reorder I should get the right one?

The Harrow deck on the other hand is perfect, one of the loveliest things I've bought in a while, so thank you. Must write a review of it some time!

I apologize for the mixed up order! I will get the correct Flip-mat shipped out to you as soon as possible. Please keep the plain one with our apologies.

Thanks,
cos

Scarab Sages

Oh wow, I just figured I'd provide the feedback, thank you very much. :D *happy dance*
This is all making it very difficult to maintain my willpower and not buy everything on the site :P

Paizo Employee Director of Sales

Illessa wrote:


This is all making it very difficult to maintain my willpower and not buy everything on the site :P

[Mr. Burns]Eeeeexcelllent....[/Mr. Burns]

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