Combined Orders and No Pathfinder Yet


Customer Service

Sovereign Court

Hi,

I posted about this a week ago here and never got a response (maybe because I put it in the Store thread instead).

Sargonx wrote:

I just got the email that Order #888644 (Planet Stories subscription: Northwest of Earth) is about to ship. But I have another order pending (#858359) which includes Pathfinder #7. My Subscriptions page is set to hold items for Pathfinder, and says "Northwest of Earth will ship with a future Pathfinder volume."

So will the orders be combined, or will I be paying shipping on 2 separate orders, one right after the other?

Now in My Account it says #888644 shipped yesterday, but ##858359 is still pending.

Obviously it's too late now to have them shipped together, but is there any estimate on when Pathfinder will ship? It's just frustrating seeing everyone post about it and mine hasn't even shipped yet. :)

Thanks,
Rob McCreary

Paizo Employee Director of Sales

SargonX wrote:


Now in My Account it says #888644 shipped yesterday, but ##858359 is still pending.

Obviously it's too late now to have them shipped together, but is there any estimate on when Pathfinder will ship? It's just frustrating seeing everyone post about it and mine hasn't even shipped yet. :)

Thanks,
Rob McCreary

I apologize for that. It appears that there was an incorrect setting in the order holding up shipment. I have fixed it and we will get it shipped out to you as soon as possible.

thanks,
cos

Sovereign Court

Cosmo wrote:
SargonX wrote:


Now in My Account it says #888644 shipped yesterday, but ##858359 is still pending.

Obviously it's too late now to have them shipped together, but is there any estimate on when Pathfinder will ship? It's just frustrating seeing everyone post about it and mine hasn't even shipped yet. :)

Thanks,
Rob McCreary

I apologize for that. It appears that there was an incorrect setting in the order holding up shipment. I have fixed it and we will get it shipped out to you as soon as possible.

thanks,
cos

Beauty. Thanks, Cosmo.

Cheers.

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