Director of Sales
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Thank you for now packing order in box instead of those envelopes.
Before my order always got bent, usually along the spine.
Now that's not an issue.Again thank you
You're welcome!
However, you should probably be appraised of why your order was in a box, rather than an envelope.
Your order was packed in a box because it shipped to you via UPS Ground. Because this shipment had a couple of Pathfinder Chronicles items in it (Guide to Korvosa and the Harrow Deck - especially the Harrow Deck), it no longer qualified for USPS Bound Printed Material. Therefore the cheapest shipping for which it qualified was UPS Ground. When a shipment does qualify for USPS Standard Mail (Like next month most likely, for example), it will probably be shipped in the white envelope once again.
However if you would like to make sure that all of your future shipments arrive in a box, then all you need to do is go to your My Subscriptions page and select UPS Ground as your preferred shipping method on all of your subscriptions.
thanks,
cos