818630 - Still pending

[Royas]

I'm noticing that on order 818630, the Game Mastery Treasure chest is still listed as pending, while others have received theirs late last month. I was wondering what might be holding mine up.

[Lisa Stevens]

Royas wrote:

I'm noticing that on order 818630, the Game Mastery Treasure chest is still listed as pending, while others have received theirs late last month. I was wondering what might be holding mine up.

Hey Royas:

I checked and I can't figure out why it isn't shipping. So I asked Gary and Jeff to take a look at it on Friday and get back to you on this thread.

-Lisa

[Royas]

Thank you kindly, ma'am. I'll await their reply.

[Royas]

I'm still waiting to hear what's up with this order. Any updates at all would be appreciated.

[Cosmo]

Royas wrote:

I'm still waiting to hear what's up with this order. Any updates at all would be appreciated.

I apologize for the lack of an update. I have looked at your order and I will be sending you an email with more information about it for you.

Thanks,
cos