Regarding Order #846565


Customer Service


When making this order I selected two day air mail delivery, because I wished to receive the order by next Wednesday, after which I will be going on a five day trip (and packages delivered to my house while I'm gone usually get stolen from off my door step.) However, I noticed in the confirmation email that it would be shipping in 5-11 days! Since that is the case, would you be so kind as to either:

A: Ensure that my package is shipped in time for me to receive it by Wednesday. (Which I'd prefer.)

Or:

B: Change my mailing option to the cheapest option so that I will receive the package sometime after next Tuesday.

Sorry for the inconvenience.

Paizo Employee Director of Sales

David Witanowski wrote:

When making this order I selected two day air mail delivery, because I wished to receive the order by next Wednesday, after which I will be going on a five day trip (and packages delivered to my house while I'm gone usually get stolen from off my door step.) However, I noticed in the confirmation email that it would be shipping in 5-11 days! Since that is the case, would you be so kind as to either:

A: Ensure that my package is shipped in time for me to receive it by Wednesday. (Which I'd prefer.)

Or:

B: Change my mailing option to the cheapest option so that I will receive the package sometime after next Tuesday.

Sorry for the inconvenience.

David,

Unfortunately, the 5 to 11 business day estimate is the time we expect it to take for the Confrontation: Age of the Rag'narok Box Set to come to us from our distributor. As such, this time cannot be mitigated.

I will, therefore, change your shipping method to UPS Ground shipping. This will take about 5 business days to reach you from the date of departure.

thanks,
cos


Thank you very much.

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