Order #868177


Customer Service

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How long should one wait till an order is considered lost?

Order 868177...contains both pathfinder #5 and 6 and a gamemastery module U2 hangman's noose. It shipped January 29th.

Order 876196 ALSO shipped January 29th....conatining minis and arrived today.

Granted its only been 7 days.....but how long should I wait?

Paizo Employee Director of Sales

carmachu wrote:

How long should one wait till an order is considered lost?

Order 868177...contains both pathfinder #5 and 6 and a gamemastery module U2 hangman's noose. It shipped January 29th.

Order 876196 ALSO shipped January 29th....conatining minis and arrived today.

Granted its only been 7 days.....but how long should I wait?

Your Pathfinder order shipped vis USPS Standard Mail. which has an estimated delivery time of 3 to 10 business days.

Today would be 7th business day from the 29th, so it is probably still on it's way. If you still have not seen it by the end of next week, then please let me know and I will take another look at your order at that time.

thanks,
cos

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Thank you.

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As of today, Thursday the 14th, th e2 pathfinders and game mastery module have not arrived.

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hi order 881621 post january 29 and i dont recive it can you check what happend please

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Start your own thread!

Paizo Employee Director of Sales

carmachu wrote:
As of today, Thursday the 14th, th e2 pathfinders and game mastery module have not arrived.

I will put replacement copies in with your next subscription shipment.

dunrosh,

Carmachu is right, actually, despite the questionable tone of his post (be nice, now...). ;) In the future you should probably start a new thread. Otherwise, it is pretty likely that your post will go unnoticed.

As for your question, your Pathfinder is most likely still on it's way to Canada. If you still haven't seen your Pathfinder #6 by the time you receive notice that we preparing to ship Pathfinder #7, let me know and I will put a replacement in with it.

Thanks,
cos

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Hey and here I thought I was being nice....:D

IF its faster, could you stick them in the pending order: 888365?

If not I'll wait for the next monthly shipment. Thanks.

Paizo Employee Director of Sales

carmachu wrote:

Hey and here I thought I was being nice....:D

IF its faster, could you stick them in the pending order: 888365?

If not I'll wait for the next monthly shipment. Thanks.

Well... our system doesn't like having subscription items on a non-subscription order.

It would be much more reliable to leave them for your next subscription shipment.

thanks,
cos

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Cosmo wrote:
carmachu wrote:

Hey and here I thought I was being nice....:D

IF its faster, could you stick them in the pending order: 888365?

If not I'll wait for the next monthly shipment. Thanks.

Well... our system doesn't like having subscription items on a non-subscription order.

It would be much more reliable to leave them for your next subscription shipment.

thanks,
cos

please remove pathfinder 5 and 6 and the hangman's noose form the next monthly shipment as replacements as they finally arrived after 27 days!

thanks.

Paizo Employee Director of Sales

carmachu wrote:

please remove pathfinder 5 and 6 and the hangman's noose form the next monthly shipment as replacements as they finally arrived after 27 days!

thanks.

Excellent news, and just in time! I have canceled those items from the order, which should be shipping anytime, now.

Thanks,
cos

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just checked my order history and it says hangman's noose is still pending...and it came with the 2 pathfinders.

Paizo Employee Director of Sales

carmachu wrote:
just checked my order history and it says hangman's noose is still pending...and it came with the 2 pathfinders.

::Does something arcane in the system that is the digital equivalent of whacking at servers up alongside the head::

There.

Is it still there?

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Not only is it still there, but I got an email saying it has the noose and the other game mastery module shipped.

Paizo Employee Director of Sales

carmachu wrote:
Not only is it still there, but I got an email saying it has the noose and the other game mastery module shipped.

::Does something obvious that is the physical equivalent of whacking himself up alongside the head::

Ugh.. I missed that one when I checked it this morning. However, I did manage to stop it from leaving the building and take the book out of the envelope. Which means that your shipment is for GameMasery Module J3 only. It also means that when you get your package, you will see that it has been opened and then taped shut. :)

Thanks,
cos

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your welcome. Thats pretty funny though.

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