Order # 863390


Customer Service


Status shows that this was sent on December 27th, the day after the others in my Planet Stories order. I received that first package promptly, but the second part has not yet arrived. I'd like to know if there's any reason to this. Could the holiday rush have delayed one package and not another? And delayed it for a couple of weeks?

Please help me, I was actually looking forward to reading Elak of Atlantis!

Paizo Employee Director of Sales

Fafhrd wrote:

Status shows that this was sent on December 27th, the day after the others in my Planet Stories order. I received that first package promptly, but the second part has not yet arrived. I'd like to know if there's any reason to this. Could the holiday rush have delayed one package and not another? And delayed it for a couple of weeks?

Please help me, I was actually looking forward to reading Elak of Atlantis!

Your order did ship out on the 27th, and it is definitely running late at this point. However, it is not so late that we quite give up on it yet.

It is possible that one order gets delayed and another goes through. It is rare, but not unheard of. You have another Planet Stories shipment coming up soon (beginning of February), so let me know if you still have not seen this order by the time you get notification of your next shipment. I will put replacements in with your subscription shipment if they still have not shown up by that point.

Thanks,
cos


Thanks! I'll keep an eye out and some fingers crossed.


I just got the notification of the shipment of Northwest of Earth. Unfortunately, I haven't gotten the other books. I'm dropping this note as I was told to in order to have the two previous books packed with this new one.

Sucks though. Someone out there is reading (or has read) my copies of Elak of Atlantis and Secret of Sinharat.

Paizo Employee Director of Sales

Fafhrd wrote:

I just got the notification of the shipment of Northwest of Earth. Unfortunately, I haven't gotten the other books. I'm dropping this note as I was told to in order to have the two previous books packed with this new one.

Sucks though. Someone out there is reading (or has read) my copies of Elak of Atlantis and Secret of Sinharat.

I will put replacements in with your next shipment.

Thanks,
cos

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