Hello,
I recently placed this order for two Planet Stories books and a Planet Stories subscription. I started with Secret of Sinharat, so my shipping email indicated that I am getting 3 books in the box. Woot!
It also indicated that I could download a PDF of Secret of Sinharat, but when I go to my Account page, it says I have zero downloads. How do I get my PDF? And do I get PDFs of the other books I bought?
Thanks for your time,
Tricky
Director of Sales
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Hello,
I recently placed this order for two Planet Stories books and a Planet Stories subscription. I started with Secret of Sinharat, so my shipping email indicated that I am getting 3 books in the box. Woot!
It also indicated that I could download a PDF of Secret of Sinharat, but when I go to my Account page, it says I have zero downloads. How do I get my PDF? And do I get PDFs of the other books I bought?
Thanks for your time,
Tricky
Unfortunately, this was a mistake in the email. Subscriptions to Planet Stories do not include a PDF of the book, as we do not have the rights to provide this.
The email said your PDF is now available because this is a form shared with our other subscription products, which do include a PDF. This will be fixed soon.
I apologize for the mix up.
Thanks,
cos
Unfortunately, this was a mistake in the email. Subscriptions to Planet Stories do not include a PDF of the book, as we do not have the rights to provide this.
The email said your PDF is now available because this is a form shared with our other subscription products, which do include a PDF. This will be fixed soon.
I apologize for the mix up.
Thanks,
cos
Ah, no problem, I understand. I just wanted to make sure I wasn't missing something. Thanks for the response!