#863351 & 854158


Customer Service

Liberty's Edge

I am a Pathfinder and GM module subscriber. I have the monthly shipping option selected. Will these two items ship out shortly, or is something planned for later in the month that is holding them up from shipping? What detrmines when during the month the monthly shipping happens?

Thanks as always for yoru help.
Lori

Liberty's Edge

I got an email that says order #854158 (for J2) will ship, but it does not mention Pathfinder #5. I am subscribed to both GM and PF, with monthly shipping. Please check to see what caused PF#5 to be left out of my order.

Thank you.
Lori

Paizo Employee Director of Sales

Lori B wrote:

I got an email that says order #854158 (for J2) will ship, but it does not mention Pathfinder #5. I am subscribed to both GM and PF, with monthly shipping. Please check to see what caused PF#5 to be left out of my order.

Thank you.
Lori

The real question here is: Why did your J2 ship? And that I do not know, because it should not have.

Your monthly combined subscription shipment should be going out near the end of this month, and will most likely contain Pathfinder #5, Pathfinder #6, and GMM U2: Hangman's Noose. The J2 shipment should have waited for this shipment as well, but for some reason, it didn't.

I will refund the shipping and handling fee for this shipment back to your credit card. I apologize for the mix-up.

Thanks,
cos

Liberty's Edge

Ah-HA! Thanks for the great service Cosmo!

-Lori

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