Two order questions


Customer Service


Hi. Got some questions to clear up.

First off. My Pathfinder 4 was sent in the beginning of december but hasn't arrived yet. Is there some way for you guys to check up on international shipments?

Second. My pathfinder 5 shipment notice was recieved today but it said that a package containing one item had been sent. Wasnät this supposed to coincide with my pathfinder chronicles subscription? Shouldn't it be TWO items?

Thanks for the hard work.
Dan.


Lenarior wrote:

Hi. Got some questions to clear up.

First off. My Pathfinder 4 was sent in the beginning of december but hasn't arrived yet. Is there some way for you guys to check up on international shipments?

Second. My pathfinder 5 shipment notice was recieved today but it said that a package containing one item had been sent. Wasnät this supposed to coincide with my pathfinder chronicles subscription? Shouldn't it be TWO items?

Thanks for the hard work.
Dan.

Hi Dan,

Unfortunately, we don't have the ability to track USPS packages. Pathfinder #4 did ship to you from us on December 11th, but the shipping estimate for your package is 9-36 business days. This estimate doesn't include possible holiday or customs delays.

If you receive the notification for Volume #6 and #4 still hasn't arrived, please let us know!

As for your Pathfinder Chronicles subscription, it seems as if your item cards were set to ship with Volume #6 rather than #5. Would you like me to send them along now, or leave them to wait for #6?


I can wait untill pathfinder #6. I guess I'll be getting alot of stuff with that issue.

Thanks for the answers, and I'll keep a lookout for issue #4.


Corey Young wrote:
As for your Pathfinder Chronicles subscription, it seems as if your item cards were set to ship with Volume #6 rather than #5. Would you like me to send them along now, or leave them to wait for #6?

Hi again.

Just got my shipment notification for pathfinder volume 6. And it says once again that the package contains 1 item. Could you check this out. If it's not sent with this issue I DON'T want to wait until issue 7.

PS. I have at this time recieved issue #4. Thanks.

Paizo Employee Director of Sales

I'm not sure why the Item Cards didn't get included with your Pathfinder shipment. I will make sure that they get shipped and you will not be responsible for additional shipping.

thanks,
cos

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