Order 863481, 854117


Customer Service

Grand Lodge

863481 has the new Pathfinder and a Gamemastery module -- good.

My question is whether or not that Gamemastery module is the "2nd" from December that we (via phone) agreed to send with the January Pathfinder/Gamemastery Module or if it is the "January" Gamemastery Module and the "December #2," perhaps the empty Order# 854117, will yet be added to Order 863481.

The bottom line is thus, I should be getting 2 Gamemastery modules in this months subscription shipment along with the Pathfinder. Please only ONE shipment, even if it waits.

Thanks, guys!

Also, could you guys confirm for me, my Dungeon Magazine subscription transition included the first 5 Pathfinders. Pathfinder 6 will be the first charged to my debit card.

Grand Lodge

Um, I guess I'll have to call customer service, instead.

Paizo Employee Director of Sales

Molech wrote:

863481 has the new Pathfinder and a Gamemastery module -- good.

My question is whether or not that Gamemastery module is the "2nd" from December that we (via phone) agreed to send with the January Pathfinder/Gamemastery Module or if it is the "January" Gamemastery Module and the "December #2," perhaps the empty Order# 854117, will yet be added to Order 863481.

The bottom line is thus, I should be getting 2 Gamemastery modules in this months subscription shipment along with the Pathfinder. Please only ONE shipment, even if it waits.

Thanks, guys!

Also, could you guys confirm for me, my Dungeon Magazine subscription transition included the first 5 Pathfinders. Pathfinder 6 will be the first charged to my debit card.

I apologize for having missed your post yesterday.

Order 863481 is for your Pathfinder #5 and GameMastery J2: Guardians of Dragonfall. The previous GameMastery module was E1: Carnival of Tears, which shipped on 12/11 with your Pathfinder #4. Guardians of Dragonfall is the most recent Module.

The next module, Hangman's Noose, will not be in before your January shipment goes out and will therefore be included in a later shipment.

As for your Pathfinder subscription, your remaining Dungeon issues transitioned to the first four volumes of Pathfinder. So Pathfinder Volume 5 is the first volume of your ongoing, paid, subscription.

Thanks,
cos

Grand Lodge

No problem about the delay, I figure, as long as it was found before it was shipped -- which it was.

I checked my ledger and sure enough, my notes say that Paizo said that my Dungeon subscription went through #5. Perhaps I misunderstood an e-mail that actually stated I'd start paying at #5 -- but I'm usually pretty good at not confusing those things. I know you probably checked this for me already, but just in case, it'd make me feel a trifle better if the 10 issues of Dungeon I didn't get equated to 5 Pathfinders.

New concern When I placed order 860008 it was with a new debit card (mayhaps you've some recorded correspondence of my recent change in banks). Now, I selected the Remember the NEW card # option and even "removed" the old card number. But by chance -- a lucky chance -- I happened to notice that my subscriptions still had the old card on file. And of course if you run that through it will not work. Despite being a tad annoyed that changing cards for 1 order didn't convert to all future orders, I attempted to "remove" the old card from the subscriptions.

But it didn't work.

Please check to make sure that when 863481 is processed my new card is used.

THANKS for everything!

Grand Lodge

um,

.

.

.

Paizo Employee Director of Sales

I've ensured that your subscriptions and outstanding order all use the same payment method as order 860008.

Thanks,
cos

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