| Brett Hubbard |
Fin Raziel: "Patience, Willow. Patience."
So, I called Friday, 1/4, about my copy of Pathfinder #4 (order # 848057) having still not arrived. You graciously re-ordered it for me, and said it would be added to my shipment of Pathfinder #5. Thank you for this prompt and considerate customer service. The thing is...
I got home from work yesterday and the lovely white cardboard envelope containing my original order of Pathfinder #4 was on the porch. I guess there was just a huge backlog of mail from the holidays at the USPS. You guys don't need to send me another copy of #4, and I hope it's not too late to keep that from happening.
Looking forward to #5!
B
Cosmo
Director of Sales
|
Fin Raziel: "Patience, Willow. Patience."
So, I called Friday, 1/4, about my copy of Pathfinder #4 (order # 848057) having still not arrived. You graciously re-ordered it for me, and said it would be added to my shipment of Pathfinder #5. Thank you for this prompt and considerate customer service. The thing is...
I got home from work yesterday and the lovely white cardboard envelope containing my original order of Pathfinder #4 was on the porch. I guess there was just a huge backlog of mail from the holidays at the USPS. You guys don't need to send me another copy of #4, and I hope it's not too late to keep that from happening.
Looking forward to #5!
B
Your timing is perfect and I have canceled the replacement PF#4.
Thanks!
cos