RE: order # 589937


Customer Service

Dark Archive

I'm just curious why the items are still listed as pending. The order was placed on the 12th of december. I was hoping to get this order by xmas lol *I knew I was too late on the 12th even, so no complaints.


Hojas wrote:
I'm just curious why the items are still listed as pending. The order was placed on the 12th of december. I was hoping to get this order by xmas lol *I knew I was too late on the 12th even, so no complaints.

Hi Hojas,

It looks like your order is currently waiting for two items to come in. One is currently being sent by our supplier, and should be in soon. Unfortunately, one of the minis is listed as 'currently unavailable'. Would you like me to cancel that item so the rest can ship, or set it to ship on its own on the chance one does come in?

(For more details, please feel free to email us at customer.service@paizo.com.)

Dark Archive

Yes, please cancel it so the rest can ship. thanks!

*I have been very happy with customer service from Paizo but I can't wait until this method of holding up orders changes :)

"or set it to ship on its own on the chance one does come in?"
I lost so big at the craps party this xmas that I don't think I should bet on this either lol

Paizo Employee Director of Sales

Hojas wrote:

Yes, please cancel it so the rest can ship. thanks!

Done!

thanks,
cos

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