Order #831916


Customer Service


Hi Cosmo!

I was wondering if it's too early to start worrying about not receiving order #831916, which contains my Pathfinder #4, and the Carnival of Tears Game Mastery Module (and that nifty Christmas card I've read other people talk about).

I only ask because, with the last 3 Pathfinders, I've seen them on my doorstep within a week of receiving an email confirmation from you guys that they're shipping. I realize bad weather could possibly have delayed the shipment, but I was wondering if you had some way to track them through the USPS.

If I'm just being overly anxious for my next installment, just let me know, and I'll happily wait patiently, but if there's a problem with my order (or if it's lost!), please let me know so we can resolve it asap (plus, I'm dying to see this Christmas card! :D). Thanks!

Paizo Employee Director of Sales

brachna wrote:

Hi Cosmo!

I was wondering if it's too early to start worrying about not receiving order #831916, which contains my Pathfinder #4, and the Carnival of Tears Game Mastery Module (and that nifty Christmas card I've read other people talk about).

I only ask because, with the last 3 Pathfinders, I've seen them on my doorstep within a week of receiving an email confirmation from you guys that they're shipping. I realize bad weather could possibly have delayed the shipment, but I was wondering if you had some way to track them through the USPS.

If I'm just being overly anxious for my next installment, just let me know, and I'll happily wait patiently, but if there's a problem with my order (or if it's lost!), please let me know so we can resolve it asap (plus, I'm dying to see this Christmas card! :D). Thanks!

Your order shipped out of our warehouse on 12/11 via USPS Standard Mail, which has an estimated delivery time (under normal circumstances) of 3 to 10 business days. Ten business days from the date of departure would be December 26th or 27th.

So, yeah... you are probably a little premature to start worrying, but it never hurts to check. :)

Thanks!
cos


Thanks, Cosmo! I thought it might be some sort of delay due to either the weather and/or the holiday rush. If I don't see it by the beginning of the year, I'll let you know, though. :)


Hey again, Cosmo!

Just updating you to let you know that my order did indeed arrive at my doorstep yesterday (Friday the 21st). So, please either disregard my impatience, declare the crisis averted, let everyone know that Christmas is NO LONGER cancelled, whatever. :D Happy Holidays, and thanks!

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