Order #756474 - Mistaken Subscription


Customer Service

Verdant Wheel

Hi, i think i made a mistake when i was subscribing to the Pathfinder Chronicles and accidently subscribed twice to the Pathfinder Ongoing Subscription. Sorry, but of course i only want one subscription from each.
Can someone verify this ? If it´s true, what i should do to correct my subscriptions ?

Really grateful, thanks for any help.

Paizo Employee Director of Sales

Draco Bahamut wrote:

Hi, i think i made a mistake when i was subscribing to the Pathfinder Chronicles and accidently subscribed twice to the Pathfinder Ongoing Subscription. Sorry, but of course i only want one subscription from each.

Can someone verify this ? If it´s true, what i should do to correct my subscriptions ?

Really grateful, thanks for any help.

I have canceled your superfluous Pathfinder subscription. Everything should be in order, now.

Thanks,
cos

Verdant Wheel

Cosmo wrote:


I have canceled your superfluous Pathfinder subscription. Everything should be in order, now.

Thanks,
cos

Everything even what was debted from my credit card ? Wow, you guys are really helpful and fast, thanks pal.

Draco Bahamut
"Actually born in a year of the dragon"

Paizo Employee Director of Sales

Draco Bahamut wrote:
Cosmo wrote:


I have canceled your superfluous Pathfinder subscription. Everything should be in order, now.

Thanks,
cos

Everything even what was debted from my credit card ? Wow, you guys are really helpful and fast, thanks pal.

Draco Bahamut
"Actually born in a year of the dragon"

Well, the order which created the extra subscription was authorized but never charged. Nothign was ever debited from your card as a result of this subscription, so... Yeah! I took care of it! :)

Thanks,
cos

Spoiler:
For more information on authorizations versus charges, please see our FAQ under "I've been charged twice for my order!".

Verdant Wheel

Hehehe, i actually work for my credit card company, and i believe more in Paizo then them, but i checked all myself today and everything is fine. I really worship your service. If you were the gods of customer Service, this would be a better world.

Thanks.

Draco Bahamut
"When you are a dragon, never tell your friends how much XP you are worth."

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