Order #819741 from Nov 17


Customer Service


Cosmo,

I wanted to confirm our conversation today that all of the items are in stock for order #819741 placed on November 17th, and it is ready to ship.

Since we spoke this morning, two items still show as backordered and the rest as pending.

Thank you again!


Cosmo,

In case something has changed with this order since we spoke this morning:

To avoid additional shipping, I would like to get the order complete rather than having cancellations of one or more items -- unless Paizo would like to pick up the additional shipping charges to break up the order.

I mention this because of the information on the messageboards tonight regarding how orders are staged and which orders are shipped first.

Please let me know how it works out. ;-) Thanks again!

Paizo Employee Director of Sales

it does appear that we are now waiting on more copies of Creatures of Freeport (d20) to come in before we can ship your order.

As you want to get your order shipped complete and as is, I have made no further changes at this time.

Let me know if you would like to make any changes.

Thanks,
cos


If Creatures of Freeport is the only hangup, why don't you bump that item to ship with my next Pathfinder/GameMastery Module shipment so the order can go out?

I'm afraid of losing additional items off of the order if I try to wait for just that one book.

Thanks, Cosmo, in advance.

Paizo Employee Director of Sales

Tars Tarkas wrote:

If Creatures of Freeport is the only hangup, why don't you bump that item to ship with my next Pathfinder/GameMastery Module shipment so the order can go out?

I'm afraid of losing additional items off of the order if I try to wait for just that one book.

Thanks, Cosmo, in advance.

I cannot set it to ship with your next subscription shipment, as we do not have this functionality yet. But I have moved it onto a separate order so we can get your order shipped out as soon as possible.

thanks,
cos


Thank you, Cosmo!

Can you give me an idea of when the order will ship (eg. Wed, Thur, Fri)?


bump :-)

Paizo Employee Director of Sales

Tars Tarkas wrote:

Thank you, Cosmo!

Can you give me an idea of when the order will ship (eg. Wed, Thur, Fri)?

Unfortunately, I cannot be more specific than "soon". So your order will be shipping soon.

thanks,
cos

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