Change Shipping Option on Order # 725776


Customer Service


Evidentally from the below comments, there was an option to ship as items became available. I must have missed this option when putting in my order. As my order is fairly large, I would like the items to ship as they become available, since due to the high demand different things may come in stock and out of stock at different times.
Thanks for your help.

Vic Wertz wrote:
pres man wrote:
When an order has items on back-order, what happens to the rest of the items that are currently in stock? Does it get set aside to wait for when all of the inventory comes in, or does it all get gathered at one time? If it only starts to get put together when all items are in stock, might this cause a loop where: item A is in back-order, while waiting item B runs out, now item A is in stock but item B is not, while waiting for item B to get into stock item C runs out, ...
It depends on whether or not you chose to ship everything together or as it becomes available. If you say to ship together, we don't queue anything until it's all available, so yes, the situation you describe can happen. Again, it would normally be a rare circumstance, but the Green Ronin sale has caused it to happen in some cases.

Paizo Employee Director of Sales

Done.

Thanks,
cos

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