My order from Nov. 19th is being held up over a book that was supposedly instock. Would you please remove the book from my order so the rest can ship?
Thanks,
M. Shane Boone
Director of Sales
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My order from Nov. 19th is being held up over a book that was supposedly instock. Would you please remove the book from my order so the rest can ship?
Thanks,
M. Shane Boone
There were actually four items that were holding up your order, so rather than canceling them I have moved them onto a new order. This way, the items which are in and ready to go will ship as soon as possible. Please review the new confirmation email I sent for your original order, as well as the confirmation email from the new order and ensure that everything is configured as you would like it. If you need me to make any changes, please let me know.
Thanks,
cos
If there were four items holding up the order, why do I still only see the Medieval book with the status "backordered"? Everything else shows the status "pending".
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Director of Sales
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If there were four items holding up the order, why do I still only see the Medieval book with the status "backordered"? Everything else shows the status "pending".
It is the only item that currently has the status of "backorder". The rest were simply not yet in stock.
On the new order, 854299, the Medieval book is still backordered, and we are still waiting to bring in the Monty Python Plush.
thanks,
cos