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hey folks,
I'm getting a little concerned about this order. I had several items on backorder, but they have all been pending for several days now. This was placed as a holiday order all the way back on November 16th, but looking at the high end of the projected ship period and delivery schedule, it is completely possible to miss Xmas altogether.I placed my order the day that the Super-duper warehouse cleaning sale hit. Subsequent posts on the backorder issues for other customers pointed out that these items were not really backordered but that the stats was an artifact of your warehouse system.
Can someone in CS let me know what's going on? I really don't want to have to pay for expedited shipping to get the order before Xmas, since it was placed 2 weeks ago. Thanks for any help you can provide,
The 'Ling
Director of Sales
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hey folks,
I'm getting a little concerned about this order. I had several items on backorder, but they have all been pending for several days now. This was placed as a holiday order all the way back on November 16th, but looking at the high end of the projected ship period and delivery schedule, it is completely possible to miss Xmas altogether.I placed my order the day that the Super-duper warehouse cleaning sale hit. Subsequent posts on the backorder issues for other customers pointed out that these items were not really backordered but that the stats was an artifact of your warehouse system.
Can someone in CS let me know what's going on? I really don't want to have to pay for expedited shipping to get the order before Xmas, since it was placed 2 weeks ago. Thanks for any help you can provide,
The 'Ling
I've moved the backordered books onto a new order so the remainder will be able to ship as soon as possible.
Thanks,
cos