Order question


Customer Service

Sovereign Court

Dear people at Paizo,

I ordered at your Green Ronin "on sale" promotion a few days ago.
In order to avoid shipping costs to grow too high, I ordered two books per order only.

Yesterday you informed me by mail that a first shipment is on its way to me containing three books! (orders ## 840364 & 840367)

Can I be sure that the shipping costs won't exceed the amount given during the ordering process? (there are several orders pending right now and the shipment cost increase is drastic if too many books are shipped in one package)

Could you please confirm the shipping costs of 6.86 USD per order?
Thanks in advance for your effort!

Günther

Paizo Employee Director of Sales

Guennarr wrote:

Dear people at Paizo,

I ordered at your Green Ronin "on sale" promotion a few days ago.
In order to avoid shipping costs to grow too high, I ordered two books per order only.

Yesterday you informed me by mail that a first shipment is on its way to me containing three books! (orders ## 840364 & 840367)

Can I be sure that the shipping costs won't exceed the amount given during the ordering process? (there are several orders pending right now and the shipment cost increase is drastic if too many books are shipped in one package)

Could you please confirm the shipping costs of 6.86 USD per order?
Thanks in advance for your effort!

Günther

Your shipping costs did not change from what was on your order at the time it was completed.

Thanks,
cos

Sovereign Court

Cosmo wrote:


Your shipping costs did not change from what was on your order at the time it was completed.

Thanks,
cos

Thanks once again for your fast reaction!

Paizo customer service rules! :-)

Greetings from Austria,
Günther

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